Terms and Conditions – Overflow Digital
1. Company Information & Definitions
Overflow Digital is a brand operated by MBNM E-commerce Limited, registered at:
Room 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
Company Number: 70004519705
Business Registration Number: 77973678
Contact: info@overflowdigital.agency
Hereafter referred to as the “Agency.”
The counterparty shall be referred to as the “Client.”
The term “Agreement” refers to any arrangement between the Agency and the Client regarding the provision of services.
2. Applicability
These terms and conditions apply to all offers, quotations, agreements, and deliveries of (online) marketing services and digital products provided by or on behalf of Overflow Digital, unless explicitly agreed otherwise in writing.
3. Formation of Agreement & Payment Terms
All payments must be made via bank transfer or payment link within 14 days of the invoice date, unless stated otherwise. Services will commence after full payment is received. All offers are non-binding unless a validity period is stated. The agreement is effective as of the date of payment. The Client remains responsible for payment, regardless of their level of engagement or completion of services.
4. No Refund Policy
Due to the digital and strategic nature of our services, Overflow Digital does not offer refunds under any circumstances. By submitting payment, the Client agrees to waive any right to cancellation or refund, including under applicable consumer protection laws, to the extent legally permissible.
5. Intellectual Property & Confidentiality
All creative work, strategies, documentation, and digital materials provided by Overflow Digital are protected by copyright and remain the intellectual property of the Agency. The Client may not reproduce, distribute, resell, or share any content without prior written permission. The Client agrees to maintain strict confidentiality regarding any proprietary or sensitive information shared by the Agency. Breach of this clause will result in a penalty of €5,000, plus €500 per day for continued non-compliance.
6. Disputes & Governing Law
Overflow Digital aims to resolve disputes amicably. All agreements are governed by the laws of Hong Kong SAR. The courts of Hong Kong shall have exclusive jurisdiction in resolving any legal disputes.
7. Amendments to Terms
Overflow Digital reserves the right to modify these terms at any time. Amendments will be communicated to the Client in writing or via email. Should any provision be deemed invalid, the remaining provisions will remain fully enforceable.
8. Liability
Overflow Digital is not liable for any damages unless caused by willful misconduct or gross negligence. The Client is solely responsible for how they implement the strategies or advice provided. Any claim for compensation is limited to the amount paid for the service in question.
9. Force Majeure
Overflow Digital shall not be held liable for delays or failure to fulfill obligations due to force majeure, including but not limited to: power outages, internet or telecom failures, pandemics, government actions, or natural disasters. Obligations are suspended for the duration of the force majeure event.
10. Privacy
Our Privacy Policy applies to all services. Personal data is handled in compliance with applicable data protection regulations.
11. Compliants
Complaints must be submitted in writing via email to info@overflowdigital.agency within 14 days of the issue arising. Submitting a complaint does not suspend the Client’s payment obligations.
1. Company Information & Definitions
Overflow Digital is a brand operated by MBNM E-commerce Limited, registered at:
Room 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street, Tsuen Wan, Hong Kong
Company Number: 70004519705
Business Registration Number: 77973678
Contact: info@overflowdigital.agency
Hereafter referred to as the “Agency.”
The counterparty shall be referred to as the “Client.”
The term “Agreement” refers to any arrangement between the Agency and the Client regarding the provision of services.
2. Applicability
These terms and conditions apply to all offers, quotations, agreements, and deliveries of (online) marketing services and digital products provided by or on behalf of Overflow Digital, unless explicitly agreed otherwise in writing.
3. Formation of Agreement & Payment Terms
All payments must be made via bank transfer or payment link within 14 days of the invoice date, unless stated otherwise. Services will commence after full payment is received. All offers are non-binding unless a validity period is stated. The agreement is effective as of the date of payment. The Client remains responsible for payment, regardless of their level of engagement or completion of services.
4. No Refund Policy
Due to the digital and strategic nature of our services, Overflow Digital does not offer refunds under any circumstances. By submitting payment, the Client agrees to waive any right to cancellation or refund, including under applicable consumer protection laws, to the extent legally permissible.
5. Intellectual Property & Confidentiality
All creative work, strategies, documentation, and digital materials provided by Overflow Digital are protected by copyright and remain the intellectual property of the Agency. The Client may not reproduce, distribute, resell, or share any content without prior written permission. The Client agrees to maintain strict confidentiality regarding any proprietary or sensitive information shared by the Agency. Breach of this clause will result in a penalty of €5,000, plus €500 per day for continued non-compliance.
6. Disputes & Governing Law
Overflow Digital aims to resolve disputes amicably. All agreements are governed by the laws of Hong Kong SAR. The courts of Hong Kong shall have exclusive jurisdiction in resolving any legal disputes.
7. Amendments to Terms
Overflow Digital reserves the right to modify these terms at any time. Amendments will be communicated to the Client in writing or via email. Should any provision be deemed invalid, the remaining provisions will remain fully enforceable.
8. Liability
Overflow Digital is not liable for any damages unless caused by willful misconduct or gross negligence. The Client is solely responsible for how they implement the strategies or advice provided. Any claim for compensation is limited to the amount paid for the service in question.
9. Force Majeure
Overflow Digital shall not be held liable for delays or failure to fulfill obligations due to force majeure, including but not limited to: power outages, internet or telecom failures, pandemics, government actions, or natural disasters. Obligations are suspended for the duration of the force majeure event.
10. Privacy
Our Privacy Policy applies to all services. Personal data is handled in compliance with applicable data protection regulations.
11. Compliants
Complaints must be submitted in writing via email to info@overflowdigital.agency within 14 days of the issue arising. Submitting a complaint does not suspend the Client’s payment obligations.
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