Privacy Policy – Overflow Digital
1. Introduction
Overflow Digital, located at 32 Kinburn Street, London, England, SE16 6DW, is responsible for the processing of personal data as outlined in this privacy policy.
2. Personal Data We Collect
Overflow Digital processes your personal data when you use our services or when you provide this data to us directly. This includes, but is not limited to:Full name, address, and contact informationBilling and payment detailsIP addressOther information you actively provide (e.g. via forms, correspondence, or phone)
3. Purpose and Legal Basis for Processing
Overflow Digital processes your data for the following purposes:
- Processing payments and invoices
- Sending newsletters, updates, or promotional content
- Contacting you if necessary for service execution
- Informing you of changes in services or policies
- Creating client or user accounts
- Delivering digital services or campaigns
- Analyzing user behavior on our website to optimize our offerings
- Complying with legal obligations such as tax filings
4. Automated Decision-Making
Overflow Digital does not make decisions based solely on automated processing that have legal or significant effects on individuals.
5. Data Retention
We do not retain your personal data longer than necessary. We apply the following retention periods:Personal and contact data: 7 years (legal requirement)Payment data: 7 years (legal requirement)
6. Sharing Data With Third Parties
We do not sell your data to third parties. Data is only shared when necessary to execute our agreement with you or to comply with legal obligations. Third-party service providers who process your data on our behalf are required to sign a data processing agreement to ensure appropriate security and confidentiality.
7. Cookies & Tracking Technologies
Overflow Digital only uses technical, functional, and analytical cookies that do not infringe on your privacy. Cookies are small text files stored on your device to ensure proper website functionality and user experience.
You can disable or delete cookies via your browser settings at any time.
8. Access, Correction & Deletion of Your Data
You have the right to request access to your personal data, correct inaccuracies, or request deletion. You may also withdraw your consent or object to our processing activities. You may also request data portability.
To make a request, contact us at info@overflowdigital.agency. Please attach a copy of your ID (with photo, MRZ, passport number and personal identification number blacked out) for verification. We will respond within 4 weeks.
You also have the right to lodge a complaint with your national data protection authority if you believe your rights are being violated.
9. Data Security
Overflow Digital takes appropriate security measures to prevent misuse, unauthorized access, loss, or unlawful alterations of your personal data. If you suspect any security vulnerabilities or data misuse, please contact us immediately at info@overflowdigital.agency.